Delete Your Yarnie Account

Yarnie is operated by Yarnie Pty Ltd. This page explains how to delete your Yarnie account and what happens to your data when you do.

Delete your account in the app (recommended)

Open the Yarnie app and sign in.
Go to the You tab.
Tap Delete Account.
Confirm the deletion.

Deletion takes effect immediately. You will be signed out and your account and associated data will be removed.

Request deletion by email

If you no longer have access to the app, email us at support@getyarnie.com from the email address associated with your account, with the subject "Account Deletion Request". We will process your request within 30 days.

What data is deleted and what is kept

Data	What happens
Account information (email, display name)	Deleted immediately
Child profiles you manage (name, age)	Deleted immediately
Profile photos	Permanently deleted immediately
Push notification tokens	Deleted immediately
Yarnie device associations	Deleted immediately
Call records (timestamps, duration, participant names)	Retained for up to 90 days from the call date, then automatically deleted. Records may remain visible to other family group members who participated in the calls during that period.

We do not retain any other personal data after account deletion. Creating a new account with the same email address will not restore any previous data.

Deleting some data without deleting your account

You can remove individual data without deleting your account:

Profile photos: Remove them in the app; they are permanently deleted.
Child profiles: Delete a child profile from the app at any time.
Call records: Automatically deleted after 90 days.
Other requests: Email support@getyarnie.com.

More information

For full details on how we handle your data, see our Privacy Policy.

Email: support@getyarnie.com

Yarnie Pty Ltd
Australia